Here is your revised and polished Return Policy formatted cleanly for your website under HIRA Store:
RETURN POLICY
30-Day Return Policy
HIRA Store has a 30-day return policy. This means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
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In the same condition that you received it
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Unworn or unused
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With original tags attached
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In its original packaging
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Accompanied by a receipt or proof of purchase
To start a return, please contact us at store@hirainstitute.org.
Returns must be sent to the following address:
HIRA Store
3819 Bardstown Rd.
Louisville, KY 40218
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
For any return-related questions, you can always contact us at store@hirainstitute.org.
Damages and Issues
Please inspect your order upon receipt. If the item is defective, damaged, or you received the wrong item, contact us immediately so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
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Perishable goods (such as food, flowers, or plants)
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Custom products (such as special orders or personalized items)
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Personal care goods (such as beauty products)
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Hazardous materials, flammable liquids, or gases
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Fragrances and perfumes
If you have questions about your specific item, please contact us before requesting a return.
Additionally, we do not accept returns on:
Exchanges
The fastest way to ensure you receive the item you want is to return the original item. Once your return is accepted, you can make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return and inform you whether your refund has been approved.
If approved, your refund will be automatically issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at store@hirainstitute.org.
If you'd like, I can also combine this with your Terms of Service and Privacy Policy into a complete, legally consistent Shopify policy set ready to publish.
